Shipmanager & Green Company of the Year  2018 Awards


 

 MSC Shipmanagement was named “Green Company of the Year” at the prestigious 17th annual Sailor Today awards in Mumbai, underlining MSC’s sustainable approach to its fleet and crew.

MSC was acknowledged for its commitment and initiatives around environmental protection, vessel energy efficiency, fleet performance and seafarer training.

Over 1800 guests from the ship-management industry from locations such as Hong Kong, Singapore and the U.K. witnessed Mr Pradeep Rawat, Chairman of India’s National Shipping Board, present the award to MSC.

Separately, MSC’s modern, green fleet was also recently commended at an annual function in Odessa organized by the National Maritime Rating of Ukraine, where MSC Shipmanagement scooped “Shipmanager of the Year.”

 

The award was presented by Capt. Kuba Szymanski, Secretary General of InterManager, and accepted by Prabhat Jha, Group Managing Director of MSC Shipmanagement, on behalf of Master Cherniy.

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Wishing you all and your families a Merry Christmas and a Happy New Year 2019!

 

Crewconnect Global Industry Awards


 

On 7 Nov 2018, CrewConnect Global celebrated its 20th anniversary by acknowledging and recognising the talents of individuals and outstanding companies.

The judges (Esben Poulsson, International Chamber of Shipping; Kuba Szymanski, InterManager; Andreas Nordseth, Danish Maritime Authority; Jacqueline Smith, International Transport Workers’ Federation; Natalie Shaw, International Chamber of Shipping; Stephen Miller, Mission to Seafarers; and Maneesh Varma, The Nautical Institute) were looking for excellence, innovation, and role models in an exponentially changing industry.

The Innovation and Technology Award goes to OSM Maritime Group.

The Excellence in Training Award goes to Magsaysay.

The Welfare and Corporate Social Responsibility Award goes to Philippine Transmarine Carriers.

The Safety at Sea Award goes to APL.

The Seafarer of the Year is Master Maksym Cherniy, MSC.

The Young Person of the Year is Nina Sue M. Da Silva, OSM.

And the Lifetime Achievement Award goes to Ambassador Carlos Salinas.

Blue Philippines Partner Recognitions

Additionally, the POEA and Government of the Philippines recognised the following companies for their continuing contribution to the overall growth and success of the manning industry:

  • Bright Maritime Corporation
  • BSM Crew Service Centre Philippines Inc
  • Career Philippines Shipmanagement Inc
  • CF Sharp Crew Management Inc
  • Jebsens Maritime Inc
  • Maersk-Filipinas Crewing Inc
  • Magsaysay Maritime Corporation
  • Marlow Navigation Phils. Inc
  • NYK-Filship Management Inc
  • OSM Maritime Services Inc
  • Pacific Ocean Manning Inc
  • Philippine Transmarine Carriers Inc
  • RCCL Crew Management Inc
  • Southfield Agencies Inc
  • United Philippine Lines Inc

The certificates were handed over by Undersecretary Renato L. Ebarle Employment, Migrant Workers Welfare and Administrative Services Cluster.

NOTE: This is a recognition by the POEA and Government of the Philippines of companies that excel at doing business in the Philippines, not chosen by our panel of judges.

 

Master Maksym Cherniy, MSC

During the pirates’ attack on MSC Maria in Nigeria, Master Maksym Cherniy exhibited courage, dedication and commitment. He strictly followed all procedures and instructions in the stressful situation being in touch with the head office, demonstrating fortitude and encouraging other crew members.

The award was presented by Capt. Kuba Szymanski, Secretary General of InterManager, and accepted by Prabhat Jha, Group Managing Director of MSC Shipmanagement, on behalf of Master Cherniy.

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MSC Shipmanagement Wins Top Cyprus Shipping Award


We are delighted to accept a major award for our contribution to the shipping industry and economy of Cyprus, as well as for training and care of seafarers.

The President of the Republic of Cyprus, Nicos Anastasiades, presented the award to Mr. Prabhat Jha, Group Managing Director of MSC Shipmanagement Limited, at a ceremony in Limassol.

“Despite the recent tough market conditions, MSC has continued to invest in a modern fleet with the latest generation of green technologies and in the health and safety of our crew,” Mr. Jha said.


Addressing an audience including the Secretary General of the International Maritime Organization, the European Commissioner for Transport, Cyprus’s Minister for Transport, Communications & Works and leading figures from the shipping sector from around the world, Mr. Jha thanked the Masters, Chief engineers, officers, crew and shore-based staff in Limassol, India and Ukraine and highlighted MSC Shipmanagement’s 98 percent crew retention rate.

He also expressed gratitude towards the Aponte family, which owns and manages the MSC group of companies, for their trust and confidence in Cyprus, and expressed his appreciation for the support of local government and communities.

MSC Shipmanagement has significantly expanded its activities in Cyprus, increasing more than fivefold the number of managed vessels in the past seven years, and today employs 175 people in the country.

At the same time, it has been a pioneer in innovation and environmental matters and has supported crew and cadets from the recently established Cyprus Maritime Academy, Mr. Haris Thrassou, chairman of the award selection committee, said at the ceremony.

 

 

Ship manager of the Year Award 5th Year in a row


It speaks volumes for the company and the Group Managing Director Mr Prabhat Jha who took care of all aspects of ship management.

This award is recognized by all partners of shipping Industry and is widely publicized. It is the seafarers who vote for Sailor Today’s awards and winning this reaffirms MSC Shipmanagement’s faith among the seafarers.

Mr Jha thanked all and specially mentioned sincere thanks to our strong pool of sailing & shore staff and our owners “Aponte’s Family” for their continuous support.

MSC Awarded 5 Star “DNV GL Excellence”


MSC Mediterranean Shipping Company, a leader in global transportation, has received the highest certification for vessel management systems, safety, environment and efficiency.

In earning the 5 Star DNV GL Excellence rating, MSC joins a select group of shipping lines which have been commended for their exceptional implementation of international standards.

DNV GL, a global quality assurance and risk management company, has in particular recognised MSC’s compliance with the following state-of-theart standards:

  • ISO 9001 (2008): Quality Management
  • ISO 14001 (2004): Environmental Management Systems
  • ISO 50001 (2011): Energy Management Systems

These are set by the International Organization for Standardization (ISO), the worldwide federation of national standards bodies. The ISO develops and publishes standards for a variety of industries with the aim of sharing knowledge, supporting innovation and providing solutions to global challenges. MSC has one of the most modern container shipping fleets, with 70 percent of vessels introduced in the past 10 years. MSC introduced 40 new vessels in 2015-16 and has confirmed 11 orders for container ships of 22,000 TEU in 2017.

MSC uses market-leading software and “big data” analytics to save money on compliant emissions reporting and has invested in a range of retrofitting solutions to reduce energy consumption and air emissions from its fleet.

DNV GL commended MSC for its implementation of the UN International Maritime Organization’s (IMO) convention on ballast water management, which entered into force on 8 September 2017.

DNV GL has also recognised MSC’s eco-friendly new vessel and equipment designs, in accordance with the GL Environmental Passport for Design (EP-D). The passport recognizes not only current regulations, but also the technical aspects of upcoming requirements.

The 5 Star certification also covers MSC’s application of the IMO’s International Safety Management (ISM) Code and International Ship and Port Facility (ISPS) Code. MSC’s ship management companies in Limassol, Cyprus, and Sorrento, Italy oversee a combined fleet of more than 325 ships, 14,000 crew and 400 shore-based staff.

Best Foreign Employer of Indian Seafarer 2017


MSC Crewing Services India is deeply honoured for receiving the prestigious award of “Best Foreign Employer of Indian Seafarer-2017” on the 54th Indian National Maritime Day, 05th April 2017, from the National Maritime Day Committee (NMDC) under Government of India.

The Award was received by Capt. M.P. Bhasin (Managing Director, MSC Crewing Services, India) from Chief Guest Vice Admiral Girish Luthra in the presence of DG shipping Dr. Malini Shankar, various other dignitaries and shipping fraternity.

This award is given after due diligence done by committee consisting of Shipping Ministry, DGS officials and professionals from the Industry.

Addressing the audience, Capt. M.P.Bhasin expressed his gratitude towards the NMDC committee and DG Shipping for recognizing the company’s extraordinary contribution to the shipping industry. He emphasized that due to the company’s transparent policies and strong 2017values, we have been able to deliver and meet the industry’s and our strong pool of seafarer’s expectations.

Additionally the company has many active welfare programs in place for ensuring the well-being of seafarers and their families. Round the year medical benefits are given to ship staff at sea and ashore, free Internet and calling facilities are also given on board to all seafarers. All the vessels are equipped with latest gymnasium equipment for ensuring top fitness of its seafarers.

Capt. M.P.Bhasin thanked all the Masters, Chief engineers, officers, crew and shore-based staff for their invaluable contribution and commitment.

National Maritime Rating of Ukraine Awards


In March, 2017 National Maritime Rating of Ukraine presented the award to MSC Shipmanagement Limited, “Shipmanager of the year 2016” as being the foreign company employing the largest number of Ukrainian seafarers for the year of 2016 and The Best cadet program of 2016.

It should be noted that the same significant award was presented to MSC Shipmanagement Limited, a year ago.

For two consecutive years we are honoured and proud to receive this award, showing a stable and respectable niche of MSC in the field of recruitment. Thanks to all our sea and shore staff for achieving this.

MSC’S 98% Crew Retention Rate: Insight from a Leader of Seafarers


Seafarers today are increasingly attracted to sophisticated training, professional development, andlong-termemploymentaccordingtothesurvey by MSC Shipmanagement, the Cyprus-based unit of MSC Mediterranean Shipping Company, a leading global container line.

The results of the biannual crew engagement survey, which polled more than 4,500 cargo-ship seafarers, have validated a decision by managers several years ago to introduce top-class leadership training, a range of vessel-handling simulator classes and soft skills coaching. 

MSC has created 10,000 seafarer jobs in developing countries in the past 7 years and employs more than 14,000 crew at MSC Shipmanagement in Limassol, Cyprus and its sister ship management company in Sorrento, Italy.

Some 95 percent of respondents in the crew engagement survey said that training others is everybody’s duty. More than 90 percent said that they are committed to personal and professional growth and that MSC is a leader in the maritime industry in providing good working conditions.

MSC rigorously and scientifically measures crew commitment. This year’s survey recorded strong emotional commitment to working for MSC, which helps predict future performance onboard ships. More than two thirds of crew expect to work at MSC forever and just 4 percent said they expect to work at MSC for only three years or less, according to the survey.

Training & professional development

MSC’s training program ranges from Management Development Programs and executive coaching to crew self-evaluation and 360-degree feedback on managers. Ship handling courses are developed in-house and are adapted to suit vessel sizes and the experience of Masters who enact simulations of navigating the Suez Canal or turning into large, busy ports. This has helped MSC Shipmanagement retain 98% of crew it employs.

A world of opportunities

“We’re telling them: come aboard and we will give you a career and a chance of promotion”, Jha said. “MSC offers a world of opportunities”.

MSC uses a third-party survey company, to perform an independent crew engagement survey every two years, as well as taking feedback from every crew member upon disembarkation after a voyage at sea.

Punctual monthly wage payments, Internet availability and a culture of safety onboard container vessels are also significant criteria for seafarers assessing their employer, according to the survey.

Technology on board

With the impact of digitization and technological change on seafarers forming a key theme of the conference in Manila, Jha highlighted that 9 out of 10 crew said that MSC was good at using technology to improve day-to-day work.

For example, MSC’s market-leading software crunches information from vessel movements with “big data” analytics, helping crew to work seamlessly with shore-based colleagues. Meanwhile, Internet access is more readily available today versus two years ago, the survey found, after a disappointing score in the last survey prompted management to improve connections onboard.

While some seafarers in the industry want to retain a sense of independence and freedom, moving between different shipping lines and temporary work agencies, MSC Shipmanagement values long-term commitments and is pleased to note that more than 90 percent of crew report a strong feeling of “belongingness” to the company.

Seafarers are people, not commodities

Even while technology is developing rapidly and the container shipping industry is actively exploring the potential of artificial intelligence and robotics, MSC continues to value and reward people, Jha said.

“To MSC, seafarers are not commodities to be swapped between companies. We offer permanent employment to those who are willing to learn and pass on their knowledge to others".

Goals and Challenges Seminar 2017 Held in India & Ukraine


 

The speech was further followed by Mrs. Nita Jha – (Head of Group HR & Support Services) on reinforcing culture and creating positive work environment to meet Company Objectives.

At Odessa, Capt. Sudhanshu Sinha – General Manager (Safety, Quality & Insurance) of MSC Shipmanagement LTD. - drew the audience`s attention to the theme of Achieving Company objective – Zero cargo damages. Among the speakers were Capt. Oleksandr Zubkov (Deputy Manager Safety, Quality & Insurance of MSC Shipmanagement LTD.), Capt. Gennadiy Ivanov (Training Officer, MSC Crewing Services Ukraine) and Capt. Gennadiy Kuzmychev (Fleet Superintendent).

At Mumbai & Delhi, Capt. M.P. Bhasin presented workshop on zero Cargo Damages along with Capt. B.Puri. Seafarers’ proactive role in ensuring zero cargo damages were highlighted through a case study. There were other presentations by Technical, Safety & Crewing departments towards relevant topics like PSC inspections, upcoming regulations on Ballast water Management, Enclosed space entry, Cyber Risk/Security etc.

 

 

 

 

 

 

MSC Shipmanagement conducted series of very informative and successful seminars in 2017 in our crewing centres in India and Ukraine. Goals and Challenges was the principal and monumental theme of the seminar as revealed by the speakers.

Capt. Mahendra P Bhasin, MD of MSC Crewing Services, India and Mr. Ruslan Bundyuk MD of MSC Crewing Services Ukraine – welcomed speakers and seafarers in the respective locations, reporting on new achievements and goals of the Company.

Mr. Prabhat Jha – Group Managing Director of MSC Shipmanagement Limited – announced the Company`s intention for further development and growth. He said every day we are facing new goals and challenges, making the team more united and stronger.

Mr Jha outlined that the company performance is based on setting the goals and challenges ahead. For organizations, managers, and employees to be successful more emphasis needs to be placed on making sure every employee and every manager knows what he or she needs to accomplish in the present and future. When employees understand what needs to be done to succeed, it is much easier for them to contribute in success of an organization.

 

Mr Ravi Tandon (Sr. General Manager-Technical), Company’s DPA – Capt. S. Sinha (General Manager-Safety), Mr Abhay Bhonge & Mr Ravi Amarnath participated from Cyprus. Other presenters from MSC Crewing India were Capt. Aniket Pradhan, Capt. Dinesh Nagpal & Mr Raymond Mendes.

A high attendance and interaction by the Company`s seafarers was observed during the Seminars. Several important issues and questions were raised, considered and discussed. Management encouraged all to take active part with complete transparency.

Two days of productive deliberation were completed with a festive Gala dinners for all participants and their families at all the three locations Mumbai, Delhi and Odessa. At Mumbai, Dr. Malini V. Shankar (DG of shipping, India) was the special guest during this marvellous occasion.

Leadership Training 2017 The Leadership training for senior officers and office staff was held at Odessa, Ukraine on May 29th – 30th, 2017. This was led by Mrs. Nita Jha - Head of Group HR & Support Services of MSC Shipmanagement LTD. and Mr. Krishan Sharma - Managing Director of Comaea Consulting.

Are you Cyber Aware @ Sea?


CYBER THREAT AGAINST MARITIME SECTOR

Cyber security is more important than ever before. Ships and offshore platforms are becoming more sophisticated. The cyber threat at sea is a considerable security, safety and financial risk to the maritime industry.

The threat from cyber criminals is VERY HIGH. The threat from cyber criminals against the maritime sector includes both non-sector specific threats such as ransomware and cyber-enabled fraud and sector-specific threats such as cyber-enabled smuggling and theft.

Smuggling and cargo thefts are well-known phenomenon in the maritime industry. However, cyberattacks have provided criminal groups with additional tools to facilitate illegal shipments of goods.

Cyber criminals have provided reconnaissance information to pirates through hacking, prior to piracy operations. Compromise and exploitation of vulnerable systems in shipping lines and ports provide criminals with detailed information regarding the exact location of specific goods, making them vulnerable to theft either in port, to/ from the port or through targeted piracy operations.

This facilitates either standard theft of identified goods or the manipulation of information resulting in the deliberate hand-over of cargo to the wrong destination. Given the many different hand-over points of information during the supply chain, criminals only need to find one or two vulnerable entities within the chain to be able to manipulate the shipment.

 

 

 

 

 

 

 DO'S AND DONT'S

  • Don’t use unprotected computer
  • Don’t leave sensitive info around office
  • Lock your computer and mobile phone
  • Stay Allert
  • Password protect sensitive files and devices
  • Be cautious of suspicious emails and links

  

 

 

 Warning Signs Associated With Cyber
 Attacks
 

 MALWARE

  • Slowdown of computer
  • Pop-ups in Windows
  • Crashes
  • Suspicious hard drive activity
  • Running out of hard disk space
  • Unusually high network activity
  • New browser homepage
  • New toolbars
  • Unwanted websites accessed without your input
  • Unusual messages or programs that start automatically
  • Security solution is disabled
  • Spam messages sent to your contacts

 PHISHING

  • Message contains a mismatched URL
  • URLs contain a misleading domain name
  • Message contains poor spelling and grammar
  • The offer seems too good to be true
  • Request to send money to cover expenses automatically
  • Security solution is disabled
  • Spam messages sent to your contacts

 

 DENIAL OF SERVICE

  • Unusually slow network performance
  • Unavailability of a particular website
  • Dramatic increase in the number of spam emails received
  • Disconnection of a wireless or wired internet connection

Basic business email etiquette rules


 

The following article is aiming to provide tips and advices on a daily procedure of all professionals. The electronic communication has become the most common approach when it comes to offices, buildings and in-company environment. The electronic mail (email) is found on the top of the mentioned list.

On average, each employee spends a quarter of workweek by writing hundreds of emails. Even though we are fastened to the reply button, we might find some helpful advices for a more appropriate approach to the fully professional email composition.

Due to the high volume of emails we receive and send, we may make embarrassing errors, and those mistakes might sometimes come with serious consequences. The most essential email etiquette rules are described below.

1. Keep your subject clear and direct
Some examples for a clear and direct subject lines are “Daily Technical Report”, “Meeting time changed”, “Communication issues on Vessel LAN System”. Recipients frequently decide when to open the email according to the provided subject line. Pick the one that goes straight to the point of the message.

2. Think twice before you click ‘reply all’
No one likes to get emails from 15 people that have nothing to do with them. Skipping thee mails cannot be easy, with several people getting notification on their mobile devices or ignoring notifications on their computer screens while working. Avoid using this email feature, unless you really believe that all recipients need to get the email.

3. Include your electronic signature
Provide the recipient some information about you, by stating details like your full name, your position, phone number, extension and address. Be careful though not to go overboard with different fonts, sizes, colours and ‘artwork’.

4. Make use of professional salutation
Avoid using laid-back, casual expressions like, “Hey folks”, “Yo” or “Hi guys”. The relaxed way of your writings should not be confused with your email salutation especially in the workplace. Yo is not ok either, use the Dear Sir, Dear Mark instead. In addition, avoid using shortening names like Mike instead of Michael unless you are sure he preferred to be called like that.

5. Make use of the exclamation points sparingly
In case you want to convey excitement, use only one exclamation point. We sometimes sentimentalized and put a number of exclamation points at the end of a sentence, resulting with an over-emotional or immature email. Exclamation marks should be barely used.

6. Be cautious with humour
Written humour can easily get lost in translation without the correct facial expressions. Unless you know the recipient well, it is good to avoid using humour during a professional conversation via emails. In addition, keep in mind that a funny point to you might not be funny to others.

7. Remember that people from different cultures speak and write differently
Miscommunication might easily arise because of cultural differences, especially during writing when we cannot convey each other’s body language. Compose your message based on the recipient’s cultural background or how well you know each other. A good point to remember is that low-context cultures (German, American or Scandinavian) prefer to get straight to the point very quickly. On the other hand, high-context cultures (Japanese, Arab or Chinese) want to get familiarized with you before proceeding onto business.

      

8. Reply to your emails –even if the message was not intended for you
It is not easy to reply to all the email you receive in your inbox, but it is worth to try. Even if an email was accidentally sent to you and especially when the sender waits for a reply. The reply action is not necessary but it serves as good email etiquette especially when the person works in the same company as you. Here is an example reply for such a case: “I do know that you are busy, but I believe you meant to send this email to someone else. I wanted to let you know so you can send it to the correct person”.

9. Proof read your message before sending it Never rely on spell-check, instead read your email a couple of times, preferably aloud, before sending it off. An example of the unreliable spell check is when a manager wanted to write “My apologies for the inconvenience” but instead he used this feature and send “My apologies for the incontinence”. Your mistakes will not go unnoticed by the email recipients, sometimes depending on the person who reads your email, you might be judged.

10. Add the email address last
You really do not want to accidentally send the email before you are done with composing and proof reading. When replying to an email, it is a good practice to delete the recipient’s email and insert it only when you are completely sure the email is ready to be send.

11. Check again if you have selected the correct recipient
Be careful when typing the recipient’s email address under the To: field as you might select a wrong one from the upcoming suggestions. You do not want to embarrass the person who receives the email just because the wrong name was picked.

12. Keep your font simple and clear
Pink and orange Comic Sans as their time and place (correct?) but businesswise, keep your fonts, colours and sizes simple and clear. A good practice is to make use of the 10 or 12 font size and easy-to-read font type as Arial, Calibri, or Times New Roman.

13. Keep tabs on your tone
As humour can be lost in translation, similarly the writing tone is easy to be misconstrued without the context you get from vocal cues and facial expressions. Thus it is easy to come off as more abrupt than you might have intended. You might sometimes mean “straightforward”; where the recipient reads “angry and curt”. To avoid this kind of misunderstanding, read out loud your message before sending it. In case it sounds harsh to you it will probably sounds the same to the reader. Another good practice to avoid this is to keep out of your message negative words like failure, wrong or neglected and do not forget to always say “please” and “thanks”.

14. Write accordingly as nothing is confidential
A good approach is to assume that someone else will read what you write, therefore do not write anything you wouldn’t want everyone to see. As a more liberal approach: Do not write something that could be ruinous to someone else. After all, email is very easy to be distributed across, so it is preferred to be safe than sorry.