Our site uses cookies to distinguish you from other users of our Web site. This helps us to provide you with a good experience when you browse our site.
This cookie policy provides you with clear and comprehensive information about the cookies we use and the purposes for using those cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer.
Key concepts
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. When you first visit our website you will be given the option to accept or decline the use of cookies.
If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings.
For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/Default.aspx?page=2.
Internet browsers allow you to change your cookie settings. These settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the 'Help' option in your internet browser for more details.
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari
To find out about specific cookies we use on this site, please see below for details.
The cookies used on our site are categorised as follows:
Strictly necessary
'Strictly necessary' cookies let you move around the site and use essential features like accessing your profile and posting feedback. Without these cookies, these services cannot be provided. Please note that these cookies do not gather any information about you that could be used for marketing or remembering where you've been on the internet.
We use these strictly necessary cookies to:
• identify you as being logged in to our site; and
• enable you to submit information via online forms such as registration and feedback forms.
Accepting these cookies is a condition of using the site, so if you prevent these cookies we can't guarantee your use of our site or how the security on our site will perform during your visit.
Performance
'Performance' cookies collect information about how you use our site e.g. which pages you visit, and if you experience any errors. These cookies do not collect any information that could identify you and is only used to help us improve how our site works, understand what interests our users and measure how effective our content is.
We use Web Analytics performance cookies to provide anonymous statistics on how our site is used.
Information about cookies: useful information about cookies can be found at: http://www.allaboutcookies.org
Third party cookies
A default configuration and use of our third party cookies is described in the table below:
| Name | Description | Expiration |
|---|---|---|
| __utma | This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. | 2 years from set/update. |
| __utmb | This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout()method. | 30 minutes from set/update. |
| __utmc | This cookie is no longer used by the ga.js tracking code to determine session status. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session. |
Not set. |
| __utmz | This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site. | 6 months from set/update. |
| WRUID | This cookie is used to anonymously identify a visitor of the Website for the purpose of enabling the ClickTale software to track your actions on our site. This is ultimately used for us to improve our website in the future. | One year |
| WRIgnore | This cookie is created if the domain is not selected or if the account has run out of recording credits. It provides information that the specific visitor should not be recorded or tracked by the software. | ~10 minutes |
| mf_session | This cookie identifies the browser session while it happens. The cookie is deleted as soon as the session ends, meaning when the user leaves the website. | Session only |
| mf_user | This cookie establishes whether the user is a returning or first time visitor. This is done simply by a yes/no toggle - no further information about the user is stored. | 90 days |
|
ki_t ki_u |
These cookies, provided by Qualaroo Inc., are used for their embedded in-page survey application so that we can gather and make best use of customer feedback and ensure that you do not see a survey you have completed again and again. | 5 years |
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